We have had reports of residents receiving calls stating their HEARS alarm service has been disconnected, demanding payment to reinstate the alarm service.

Please be assured that HEARS never contacts customers asking for bank details or payments over the phone.

If you receive a call asking for payment please hang up.
If you are not sure, hang up and call us on 01473 433236.

Peace of mind for you and your family

Our 24-hour monitoring and responding service helps you feel safe, reassured and independent in your own home.

Peace of mind for you and your family

Our 24-hour monitoring and responding service helps you feel safe, reassured and independent in your own home.

Home Emergency Alarm Response Service

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24/7 Support

We’re here 24 hours a day, 365 days a year.

Wide Coverage

We cover Ipswich and surrounding areas.

Great Value

Packages start from as little as £14.70 a month.

No Contract

You can cancel at any time.

HEARS has helped thousands of people live independently for more than 30 years

Our team of dedicated, professional and caring staff are committed to providing you and your family with a service they can trust.

HEARS has helped thousands of people live independently for more than 30 years

Our team of dedicated, professional and caring staff are committed to providing you and your family with a service they can trust.

Our Services

Monitoring Only

If you activate your alarm our 24-hour control team will immediately assess your situation and either call your nominated contacts or the emergency services.

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Monitoring & Responding

If you activate your alarm our 24-hour control team will immediately assess your situation and either dispatch our responding team or call the emergency services.

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Add-on Services

We offer several extra products to complement our core services including Key Safe Boxes and Smoke Detectors.

We're here to help, call 01473 433236 or enquire online

We're here to help, call 01473 433236 or enquire online