About Us

HEARS is a 24-hour monitoring and responding service covering Ipswich and surrounding towns and villages.

About Us

HEARS is a 24-hour monitoring and responding service covering Ipswich and surrounding towns and villages.

There when you need us most – last year we responded to more than 30,000 calls

HEARS is a quick and simple way to get help if you feel unwell or suffer a fall. At the touch of a button our experienced team of first aid trained responders and local control team will get you the help that you need, whether that’s by calling your nominated contacts or using specialist equipment to get you back on your feet.

There when you need us most – last year we responded to more than 30,000 calls

HEARS is a quick and simple way to get help if you feel unwell or suffer a fall. At the touch of a button our experienced team of first aid trained responders and local control team will get you the help that you need, whether that’s by calling your nominated contacts or using specialist equipment to get you back on your feet.

How it works

The service is available to anyone of any age who would like to feel safer, reassured and independent in their own home.

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Mobile Button

A lightweight mobile button which you can wear as a pendant or on the wrist.

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Easy Activation

If you feel unwell or suffer a fall simply press your lightweight mobile button.

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Instant Response

Our 24-hour control team will be called immediately to assess your situation.

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Help at hand

Appropriate action will be taken to get you the help that you need straight away.

Areas we cover

We're here to help, call 01473 433236 or enquire online

We're here to help, call 01473 433236 or enquire online