Add-on Services
We supply the equipment and monitor it 24 hours a day, 365 days a year.

Additional services to help us keep you safe in your home.
The HEARS service offers a range of additional products and services that compliment our core services and ensure that you feel safe, reassured and independent in your own home.
Additional services to help us keep you safe in your home.
The HEARS service offers a range of additional products and services that compliment our core services and ensure that you feel safe, reassured and independent in your own home.
How it works
The service is available to anyone of any age who would like to feel safer, reassured and independent in their own home.
Choose a service
Purchase one of our core services, Monitoring Only or Monitoring & Responding.
Select an Add-on
Select an add-on service to compliment your chosen core service, some are required*.
Installation
We will install the equipment for your chosen services and test that they are working.
Help at hand
Our control team will monitor activations 24 hours a day, 365 days a year.
*If you choose the Monitoring & Responding service you are required to get a Key Safe Box so that our responding team or the emergency services can access your home in an emergency.
Key Safe Box
Price per property- Provide one key to your property
- Secure Key Safe Box supplied and fitted holding the key
- Only accessible in emergencies by our responding team (Monitoring & Responding only) your nominated contacts or the emergency services
- Highly recommended for ALL service options
- Got a question? Take a look at our FAQs
Smoke Detector
Price per property- Specialist Smoke Detector supplied and fitted
- 24-hour connection to our control team – if smoke is detected it activates the alarm unit in your property
- Key Safe Box required: £69.40 one-off cost
- Got a question? Take a look at our FAQs
In your area
Find out what services are available in your area.
Equipment

Key Safe Box

Smoke Alarm
Equipment

Key Safe Box

Smoke Alarm
We're here to help, call 01473 433236 or enquire online
